Cancellation Policy

We understand plans can change. To give all our guests the best experience, SafeWheels Rentals SWFL offers the following cancellation terms:

  • Free Cancellation: Cancel at least 48 hours before your scheduled pick-up time for a full refund of all rental charges.
  • Partial Refund (50 %): Cancel between 24 and 48 hours before pick-up and receive a 50 % refund of the base rental fee. Taxes, fees, and deposit holds will be released in full.
  • No Refund: Cancellations made less than 24 hours before pick-up or “no-show” reservations are non-refundable; full charges apply.
  • Early Return: If you return the vehicle early, we’ll refund unused full rental days (less any applicable drop-off fees) at the original daily rate.
  • How to Cancel:
    1. Log in to your reservation portal or text/call us at +1 (833) 723-3943.
    2. Provide your reservation number and pick-up date/time.
    3. If eligible, your refund will be processed within 5 business days to your original payment method.

If you need to modify your dates or vehicle type instead of canceling, please contact us—subject to availability, we’ll do our best to accommodate you without penalty.